Privacy Policy

General information

Data location: some of our data is stored on servers outside of Europe, and in the USA. Where this is the case, we use companies who are signed up to Privacy Shield and are therefore compliant with the European GDPR. An example of this would be our use of MailChimp for managing our email lists.

You can follow the links below to take you to the section of our privacy policies that is relevant to you. It will explain why we hold your personal data, what we do with it, and your rights under European regulations.

1. How we use customer information
2. How we use donor information
3. How we use email newsletter information

Privacy Notice (How we use customer information)

The categories of customer information that we collect, hold and share include:
Why we collect and use this information

We use the customer data:

We use the mailing list data:

The lawful basis on which we use this information

Depending on the type of information, we collect and use customer information under one of the following bases:

Collecting customer information

Customer information is provided on a voluntary basis.

Mailing list data is provided on an opt-in voluntary basis.

Storing customer data

For sales, we hold customer data, with the exception of bank card details, in paper files for 7 years from when an order is placed.

For website sales, we hold customer data on the website (not credit card data) for an indefinite period of time.

In the case of bank/credit card information, we are compliant with the Payment Card Industry Data Security Standard. We do not store any credit card data longer than is necessary to process the payment. We use an independent card processing service for credit card payments.

We hold customer data electronically when subscribing to our magazine or signing up to a mailing list. This information is kept until someone asks to be forgotten.

We hold conference data indefinitely.

Who we share customer information with

We only share customer information with:

Why we share customer information

We share customer information for the sole purpose of delivering orders and information that the customer is interested in receiving.

The Banner of Truth has robust processes in place to ensure the confidentiality of our data is maintained and there are controls in place regarding access and use of the data.

Requesting access to your personal data

Under data protection legislation, customers have the right to request access to information about them that we hold. To make a request for your personal information, contact the Data Protection Officer at info@banneroftruth.co.uk

You also have the right to:

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/

Contact

If you would like to discuss anything in this privacy notice, please contact:

Data Protection Officer, The Banner of Truth Trust, The Grey House, 3 Murrayfield Road, Edinburgh, EH12 6EL

Email: info@banneroftruth.co.uk

Telephone: +44 131 337 7310

Privacy Notice (How we use donor information)

The categories of donor information that we collect, hold and share include:
Why we collect and use this information

We use the donor data to acknowledge and process donations.

The lawful basis on which we use this information

We collect and use donor information under Contractual Performance.

Collecting donor information

Donor information is volunteered when a donation is made.

Storing donor data

We hold the donor’s personal information electronically indefinitely, however, payment information is only kept until the payment has been processed.

Who we share donor information with

We do not share donor information with any third parties.

The Banner of Truth has robust processes in place to ensure the confidentiality of our data is maintained and there are controls in place regarding access and use of the data. In the case of bank/credit card information, we are compliant with the Payment Card Industry Data Security Standard.

Requesting access to your personal data

Under data protection legislation, customers have the right to request access to information about them that we hold. To make a request for your personal information, contact the Data Protection Officer at info@banneroftruth.co.uk

You also have the right to:

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/

Contact

If you would like to discuss anything in this privacy notice, please contact:

Data Protection Officer, The Banner of Truth Trust, The Grey House, 3 Murrayfield Road, Edinburgh, EH12 6EL

Email: info@banneroftruth.co.uk

Telephone: +44 131 337 7310

Privacy Notice (How we use information for people on our electronic mailing list)

The categories of information that we collect, hold and share include:
Why we collect and use this information

We use this data:

The lawful basis on which we use this information

We collect and use this information under

Collecting information for people on our mailing list

Information is provided on an opt-in voluntary basis.

Storing data

We hold the data electronically when signing up to a mailing list. This information is kept until someone asks to be forgotten.

Who we share mailing list information with

We would only share mailing list information with companies working on our behalf to provide the services that our mailing list has agreed to. We use Mailchimp to manage our mailing list.

Why we share customer information

If we share customer information for the sole purpose of delivering information that the customer is interested in receiving.

The Banner of Truth has robust processes in place to ensure the confidentiality of our data is maintained and there are controls in place regarding access and use of the data.

Requesting access to your personal data

Under data protection legislation, customers have the right to request access to information about them that we hold. To make a request for your personal information, contact the Data Protection Officer at info@banneroftruth.co.uk

You also have the right to:

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/

Contact

If you would like to discuss anything in this privacy notice, please contact:

Data Protection Officer, The Banner of Truth Trust, The Grey House, 3 Murrayfield Road, Edinburgh, EH12 6EL

Email: info@banneroftruth.co.uk

Telephone: +44 131 337 7310

The Banner of Truth has robust processes in place to ensure the confidentiality of our data is maintained and there are controls in place regarding access and use of the data. In the case of bank/credit card information, we are compliant with the Payment Card Industry Data Security Standard.