Ordering, Shipping, & Returns
- What days do you ship on?
Monday to Friday, with the exception of Public Holidays. We also do not ship Christmas Eve through to (and including) 2nd January.
- For next day shipping, what time do I have to order by?
Depending on order size, we aim to ship orders destined for the UK mainland and received by 2pm on a next-day basis.
- How do I get free shipping?
Add eligible item to your basket totalling over the following amounts, based on your shipping address. Minimum pricing differs due to local shipping options.
UK Mainland: £40 or over
Northern Ireland: £60 or over
Highlands and Islands: £45 or over
Channel Islands: £50 or over
Isle of Man: £60 or over
- What happens if my book arrives damaged?
We take great care to provide high-quality materials. If your book arrives damaged, we will replace it at no cost. Please take photos of the packaging and the damaged book, and contact us as soon as possible. We may submit these photos to the courier if we believe the damage was caused during shipping.
